EliteChem Products: Our Privacy Policy

EliteChem Products is dedicated to safeguarding your privacy. This privacy policy outlines our practices concerning the collection and use of data online. The terms specified herein pertain to all EliteChem Products websites, unless different terms are explicitly defined in an online or offline form or contract provided to you. If you have any inquiries regarding this policy, please do not hesitate to get in touch with us using the contact information provided.

By utilizing this site, you acknowledge and consent to the terms of this policy. This website is owned by EliteChem Products and is accessible in the United States and worldwide. For data protection matters, EliteChem Products is the controller and, unless otherwise indicated, also acts as the data processor. Information collected may be retained, stored, processed, accessed, and used in jurisdictions with privacy laws that may differ and offer less protection than those of your home jurisdiction. If you do not agree with these terms, please discontinue your use of this site and any other sites owned by EliteChem Products.

Collection of Personal Information

When you visit this site, certain types of information, including the website that referred you to us, your IP address, browser type and language, and access times, may be automatically collected as part of the site’s operations. Navigational information, such as the pages you view, the links you click, and other actions taken on the site, may also be collected. We may combine this visit and navigational information with the personal information you provide. While providing personal information is optional, certain products and services may not be available to you if you choose not to provide it. Personal information, such as your username, password, name, mailing address, email address, and phone number, is collected during the registration process. Additional personal information, such as credit card details and billing address, is collected for transaction processing and to provide products and services. Demographic information, such as age, hobbies, income, gender, and interests, may also be collected and linked to your personal information.

Use of Your Personal Information

EliteChem Products collects and uses your personal information to operate and enhance our websites, process transactions, provide customer service, conduct research and analysis for product and service improvement, and customize content based on your preferences. We also use your personal information for communication, such as transaction-related messages (e.g., welcome letters, billing reminders, purchase confirmations), as well as surveys and marketing communications to inform you about new products, services, or other relevant information. If you do not wish to receive marketing communications, you can adjust your “Personal Information Preferences” as described below or follow the “unsubscribe” instructions provided in each email communication. Please note that even if you opt out of marketing communications, you will continue to receive transactional or account-related communications (e.g., confirmation emails and account balance statements). Personal information collected by EliteChem Products may be stored and processed in the United States or other countries where EliteChem Products, its affiliates, subsidiaries, contractors, or agents maintain facilities. By using our sites or services, you consent to such information transfer outside your country. EliteChem Products adheres to the safe harbor framework set forth by the U.S. Department of Commerce. If you wish to exercise any of your data protection rights (including the right to have your personal information deleted), please contact us using the “Contact Information” below.

Sharing of Your Personal Information

With the exception of what is disclosed in this privacy policy, EliteChem Products does not share your personal information with external parties. We may share your personal information within our corporate group, including our subsidiaries and divisions, all of whom may use your information as disclosed herein. Personal information may be shared with service providers who perform services on our behalf, such as payment processing, data storage, website hosting, order fulfillment, direct marketing, and auditing. These companies are allowed access only to the necessary personal information for service provision and are required to maintain information confidentiality. Information about our customers, including personal information, may be disclosed in the context of a merger, acquisition, or sale of the company or its assets, or in the unlikely event of insolvency, bankruptcy, or receivership. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below. We reserve the right to disclose your personal information if required by law or in good faith that such action is reasonably necessary to comply with legal processes, respond to claims, or protect our company, employees, customers, or the public.

Accessing Your Personal Information

You can access your information in the “Account” section of the website, if provided, and make changes or exercise your right to have your personal information deleted. If you need assistance, please contact us at info@elitechem.com, We will respond within 21 calendar days.

Personal Information Preferences

We respect your right to make choices about the use and disclosure of your personal information. If you no longer wish to receive marketing communications from us, you can let us know by:

• Adjusting the appropriate box on your online registration form or the “Account” page of the website.
• Contacting us by phone.
• Sending an email to info@elitechem.com,

Please be aware that choosing not to receive marketing communications will not affect transactional or account-related communications, such as confirmation emails and account balance statements.

Use of Cookies & Other Technologies

EliteChem Products uses cookies to facilitate signing in to our services and personalize your online experience. Cookies are small text files placed on your hard drive, which contain information, including personal information, that can be later read by a web server. The information collected by cookies includes the date and time of your visit, your registration information, and your navigational and purchase history. Cookies offer several conveniences, such as identifying registered users when they return to the site, retrieving previous search results, and eliminating the need to repeatedly enter the same information. In some cases, third-party service providers may use cookies on our sites, and we have no access to or control over these cookies. This privacy statement covers the use of cookies by EliteChem Products exclusively and does not include cookies used by third parties. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can typically modify your browser settings to reject cookies. If you choose to decline cookies, you may not be able to sign in or use interactive features on our sites and services that depend on cookies. In addition to cookies, we may use other technologies, such as single-pixel gifs (web beacons), on our websites and in email messages or newsletters. These small electronic images help us determine the number of users who visit certain pages, open messages or newsletters. We do not use these images to collect personal information.

Security of Your Personal Information

The security of your personal information is crucial to us, and we adhere to industry standards to protect it. When you enter sensitive information (e.g., credit card numbers) on our registration or order forms, we encrypt it using secure socket layer (SSL) technology. While we strive to protect your personal information, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. If you are required to create an account with a password to protect your personal information, it is your responsibility to keep your password confidential.

Forums & Other Interactive Services

Our websites may include discussion forums, blogs, chat rooms, bulletin boards, message boards, and other interactive areas or services where you or third parties can post content, comments, materials, or other items. If you use an Interactive Area, be aware that these areas are public, and any personal information you provide or post may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor for how others may use that information, including sending you unsolicited messages. Postings in Interactive Areas may be retained indefinitely. If you wish to remove a posting, please email us at info@elitechem.com,. Deleting a posting from an Interactive Area does not guarantee its deletion from our systems.

Email or Other Referral Services

If you choose to use our email or other referral services to inform a friend about our products or services, we will request your friend’s name and email address. We will use this information to send your friend a one-time email inviting them to visit the site and review the product or service you have selected. A third-party provider may administer this function, but they can only use the information provided for this one-time email. EliteChem Products and any third-party provider do not store this information after the email is sent.

Links or Redirects

We may link to websites, including those of our third-party content providers, which may have different privacy policies and practices from those outlined here. We assume no responsibility for the policies or practices of linked sites and encourage you to familiarize yourself with them before using them.

Changes to this Policy

We reserve the right to modify the terms of this privacy policy at any time. When changes are made, we will update the “last updated” date at the top of the policy. In the case of material changes to this statement or in how EliteChem Products will use your personal information, we will notify you by prominently posting a notice of such changes on our website and updating the date on this page. We recommend reviewing this policy when you visit our sites.

Contact Information

You can contact us by email at info@elitechem.com, by phone at 949-322-0661, by postal mail at EliteChem Products, 57 Parker, Irvine, CA, U.S.A. 92618, or by clicking the “Contact Us” link.

Last Updated: November 1st, 2023